Patients expect exceptional patient care along with effective and personalized treatment. Hence, every healthcare organization is emphasizing patient journey mapping to offer seamless, customized services to patients for delivering a great patient experience throughout their healthcare journey. Salesforce’s Health Cloud is the most used platform by healthcare organizations due to
Why digital transformation matters for manufacturers? For decades, manufacturers have made significant investments in systems and processes to drive internal efficiencies and cost reduction, especially around the design and production of products. However, businesses are finding it difficult to differentiate themselves from the competitors based on product alone. It is
Customers expect hyper-personalized solutions, great digital experiences, and innovative yet usable and helpful tools. That’s where Salesforce Financial Services Cloud aid financial services firms and advisors. This blog discusses Salesforce Financial Services Cloud features and benefits in detail. What is Salesforce Financial Services Cloud? Salesforce Financial Services Cloud, introduced by Salesforce, is an extensive and fully integrated
Post-pandemic, we’re navigating through inflationary pressures and ever-shifting consumer expectations that are resulting in constant enhancements of digital platforms by eCommerce businesses to deliver a better Customer Experience. Digital channels are providing endless opportunities for e-commerce retailers. According to the State of Commerce Report, digital channels are projected to drive
As always, Salesforce has brought in an innovative solution called Marketing Cloud Account Engagement or Pardot, for marketers to retain and understand their top accounts, improve pipeline quality, and multiply their revenue. Marketers can use the Salesforce Pardot to do Account-based marketing and gain these three R’s- Relationships, Reputation, and