Achieve >40% faster care resolutions with Salesforce service cloud and deliver customized service to customers in real-time across the globe
For every business, ‘Customer is the King’ and what do they admire?
Of course, exceptional customer service!
We are passionate about building extraordinary relationships.
Unify the customer-centric procedures; Satisfy your customers!
Salesforce Service cloud implementation can revolutionize Customer Service by enabling businesses to monitor customer services, operations of Sales and marketing, and other departments in tandem with the Service cloud in a single dashboard.Agents can solve problems faster and support customers regardless of their location. Plus, management has better insight into customer behavior to actively manage the customer experience.
Personalize your customer experience across multiple channels and devices with Dextara Datamatics Service Cloud consulting & implementation Services.
Your Service teams can stay aware of the customer profiles with recommended actions and buyer journeys. Therefore, you can personalize Customer interactions with customized service for your business.
Experience the advantage of your customer interaction
Serve your customers with Salesforce cloud service implementation
Case management – Asset and order management, Telephony integration
Lighting console- Lighting services, custom reports and dashboards, automation with macros, social customer service
Content- Account and Entitlement, contacts, and contact management
Routing – Omni-channel