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The best CRM implementation practices to follow in 2022

Salesforce CRM

Companies will continue to invest in CRM (Customer Relationship Management) technologies to gain an advantage in improving Customer Xperience (CX), analytics, social collaboration, and other capabilities. As per a report, those companies invested in leveraging CRM received an average ROI of 8.71 dollars for one dollar spent. By the end of 2022, Gartner estimates CRM […]