Responsibilities

• 8+ years experience on Salesforce Support/Admin.
• Provide timely updates based on build statuses and communicate risks as well as track the mitigations to closure.
• Provide administration and configuration expertise, as well as assist with application support for apps on Salesforce.com.
• General Administration including page layouts, field additions, permissions, etc.
• Advanced Administration including triggers, S-controls, workflow, validation rules, etc.
• Basic development of workflows
• Ensure refresh of Sandboxes
• Ensure the runbook is kept upto date.
• Troubleshooting and resolving technical issues.
• Enable automation of commonly performed tasks.
• Execute administration tasks based on the governance principles laid out by architects.
• Experience with platform security capabilities (TLS, SSL)
• Active Salesforce certifications or ability to achieve relevant certifications upon hire.
• Salesforce Sales & Service cloud consultant. Active Salesforce certifications or ability to achieve relevant certifications upon hire.
• Preferred Salesforce Administration certifications