Salesforce Support Engineer

Location: Bangalore , India
Creation Date: March 3 ,2023
Experience4+ yrs
  • 4+years hands on Salesforce Support/Admin roles.
  • Solid understanding of Architecture, Design, Development, Administration and Operational Support.
  • Analyze requirements and designing solutions that are achievable, acceptable and consistent with customer expectations and good architectural principles.
  • Provide development and administration support on Salesforce platform including.
  • Development and support on standard Salesforce functionality including page layouts, field additions, and permissions.
  • Advanced development and administration which would include triggers, S-controls, workflow, validation rules, Lightning components, etc.
  • Code development using APEX and
  • Development using existing and upcoming Salesforce frameworks like Lightning as well as custom frameworks.
  • Assist the Support team in troubleshooting and resolving technical issues.
  • Provide timely status updates and identify as well as communicate risks in a timely manner
  • Work closely with business analysts and/or key business community users regarding enhancements and bug fixes.
  • Work effectively in a distributed team.
  • Demonstrated deep technical knowledge with a minimum of 3 years experience working with:
  • developer toolkit - Apex, Visualforce, Lightning, IDE, Migration Tool, Web Services/SOA & Metadata APIs.
  • SQL, RDBMS experience.
  • Strong communication skills both verbal and written.
  • Demonstrated strong prototyping, coding and debugging skills

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