Today’s businesses are fueled by the power of Artificial Intelligence and data. As a leader in offering innovative solutions, Salesforce knows how to bring data, AI, actions, and humans together to transform business operations and customer experiences. Hence, at Dreamforce 2024, Salesforce introduced Agentforce- an advanced platform for businesses to
Everyone is aware of the value of excellent service. So why don’t more businesses offer it? Many consumers place equal value on a company’s customer care as they do on its products or services. Customers also tend to move towards businesses that give them the best experience, as brand loyalty
Salesforce is something above being a CRM tool with its innumerable services and tools to fill the different needs of businesses belonging to diversified verticals. These services and tools are considered multiple “Clouds” of Salesforce. The revenue growth of Salesforce is massive. In Q4 FY22, Salesforce generated $6.83 Billion in
Organizations were very skeptical about using Sales automation solutions for their businesses in the past. However, the scenario has radically changed in last 2-3 years with digital transformation on the minds of all enterprises. In the survey conducted by Salesforce, 95% of IT engineering leaders revealed that organizations are now