Generative AI, aka Gen AI, is not a concept. It’s happening now! Gen AI is transforming the way businesses operate, create, and collaborate. The rise of large language models (LLMs) has laid the solid foundation for Gen AI to expand its capabilities to new horizons and unlock innumerable possibilities for
Today’s businesses are fueled by the power of Artificial Intelligence and data. As a leader in offering innovative solutions, Salesforce knows how to bring data, AI, actions, and humans together to transform business operations and customer experiences. Hence, at Dreamforce 2024, Salesforce introduced Agentforce- an advanced platform for businesses to
We have new priorities to address in 2023. Businesses are prioritizing “overcoming recession” as the topmost priority over Leveraging technology, hiring skilled resources, giving great Customer Experience (CX), and others. In this oncoming recession, it is quite challenging for these businesses to decide on increasing or decreasing IT spending this
Organizations were very skeptical about using Sales automation solutions for their businesses in the past. However, the scenario has radically changed in last 2-3 years with digital transformation on the minds of all enterprises. In the survey conducted by Salesforce, 95% of IT engineering leaders revealed that organizations are now