It is obvious from the new data that B2B sales must evolve to succeed in the digital age. The last two years influenced B2B buyers and sellers to prefer relying on digital channels.
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Sales Cloud and Service cloud both contributed more than 40% of the Salesforce Revenue for the last few years; however, they’re entirely different in many ways.
Let’s understand their revenue share, features individually, and their differences too in this blog.
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With increasing customer demand, we have no other choice than to deliver an excellent Customer Xperience (CX). Over 91 percent of the customers say that a positive customer experience can make them feel the urge to make another purchase again.
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